Rob Healy is an Agile-Lean Consultant with Ammeon Solutions where he helps clients inspect and adapt their people and processes to adapt to ever-changing technologies. He is a graduate Mechanical Engineer from NUI Galway and spent the early part of his career working in biomedical research, in medical devices, biomedical research and computational fluid dynamics. In 2008 he was working for a UK-based Engineering Simulation Software company when he was selected to join a pilot Agile Transformation team. Subsequently he has been part of multiple lean, agile, digital transformations in multiple organisations around Ireland and the world. He is co-founder of Agile-Lean Ireland - a 2000+ member community group of Agile, Scrum and Kanban practitioners that run regular meetups and a successful annual international conference.

Amanda McGuinness Speaker Profile
Amanda McGuinness is a Technology Consultant with Ammeon Solutions. She is a graduate Computer Science Engineer from Cambridge University. She started her career in Telecoms, initiallly in development but has experience of full-lifecycle development and support. Working for Ammeon Solutions since 2007, she has been part of many development and DevOps projects, particularly focussing on automation. She is a member of the StackStorm Technical Steering Committee.

Kubernetes allows a lot. After discovering its features, it’s easy to think it can magically transform your application deployment process into a painless no-event. For Hello World applications, that is the case. Unfortunately, not many of us do deploy such applications day-to-day because we need to handle state. Though it would be much easier to have stateless apps, and despite our best efforts in this direction, state is found in (at least) two places: sessions and databases.

You need to think keeping the state while stopping and starting application nodes. In this talk, I’ll demo how to update a Spring Boot app deployed on a Kubernetes cluster with a non-trivial database schema change with the help of Hazelcast IMDG & Hazelcast Jet, while keeping the service up during the entire update process.

To continuously deliver IT systems at speed with a focus on business value, DevOps teams integrate quality engineering in their way of working.

Quality engineering is the new concept in achieving the right quality of IT systems. Testing an application only after the digital product has been fully developed has long been a thing of the past.

But more is needed to guarantee the quality of applications that are delivered faster and more frequently in today’s high-performance IT delivery models. The road to quality engineering means changes in terms of starting points, skills, organization, automation and quality measures.

Our new VOICE model guides teams to align their activities with the business value that is pursued, and by measuring indicators, teams give the right information to stakeholders to establish their confidence that the IT delivery will actually result in business value for the customers.

Teams benefit from the clear definition of QA&Testing topics that are a useful grouping of all activities relevant to quality engineering. Organizing topics are relevant to align activities between teams and performing topics have a focus on the operational activities within a team.

Also, to be able to deliver quality at speed, in DevOps it is crucial to benefit from automating activities in a CI/CD pipeline, whereby people must remember that automation is not the goal but just a way to increase quality and speed.

In this presentation the audience will learn why a broad view on quality engineering is important and how quality engineering can be implemented to achieve the right quality of IT products, the IT delivery process and the people involved.

This presentation is based on our new book "Quality for DevOps teams" (ISBN 978-90-75414-89-9) which supports high-performance cross-functional teams in implementing quality in their DevOps culture, with practical examples, useful knowledge and some theoretical background.

If your organization is not applying DevOps (yet) but is working following an Agile mindset most of this story also applies to your situation!

Rik Marselis is principal quality consultant at Sogeti in the Netherlands. He is a well-appreciated presenter, trainer, author, consultant and coach who supported many organizations and people in improving their quality engineering practice by providing useful tools & checklists, practical support and having in-depth discussions.

Rik is an accredited trainer for TMAP, ISTQB and TPI certification training courses, but also, he has created and delivered many bespoke workshops and training courses. For example, on Intelligent Machines and DevOps testing.

Rik is a fellow of Sogeti’s R&D network SogetiLabs. The R&D activities result in presentations, books, white-papers, articles, podcasts and blogs about IT in general and quality engineering in particular. On 17 March 2020 his latest book “Quality for DevOps teams” was presented.

Currently, I have the following responsibilities - Secure Engineering Lead, As a Service Champion, and DevOps Evangelist. A sample of my recent accomplishments are as follows -

* I instituted a secure engineering practice for a large software development lab for the services business unit. I am leading a team that oversees the governance and compliance of the lab across these practices. I have driven significant reduction in security issues through this practice.

* I developed a methodology to design new “As A Service” services and redesign existing. This was necessary to evolve the existing services business to the new digital consumption model. The methodology enabled the teams to assess their current state and built a multi-year roadmap to mature.

Humans are terrible at using experience, intuition & expert opinion to predict benefits – but we don’t realise it! Organisations that track outcomes find that just 1 in 3 features result in a benefit. This is a talk (practical examples included) covering how to apply an experimental approach to feature development to ensure you realise business value.

Learning Outcomes The presentation covers why chasing outcomes is much better than delivering outputs and uses analogy, storytelling and real-life examples to illustrate all concepts covered.

• Explains Kohavi’s Law – namely, that only one change in three will yield a positive result.

• Uses the story of Harry Potter to highlight how useless our expert opinion and intuition are when predicting value.

• Discusses the low priority change that sat on the backlog for over six months but ended up making Microsoft Bing $100 million a year in additional revenue.

• Examines various practical examples showing how most organisations usually focus on volume (output) rather than value (outcome) and the pitfalls thereof.

• Provides a practical example of how to use and evolve feature hypotheses - and ‘pivot’ / adjust your priorities based on the outcomes achieved.

• Tackles the often-misunderstood concept of “What is an MVP?”

• Highlights that it’s not the features you build but how many experiments you run that will determine the success of your business.

• CloudFormation - Infrastructure as Code
• Language Choice - Json vs YAML
• CI / CD.
• Provisioning using CloudFormation
• Parameters, Conditions, Resources, Mappings, Functions, Outputs
• Dependencies and Sequence of Operations
• cfn-init and cfn-signal
• Change set and Nested Stacks
• Rollbacks
• Databases
• Best practices

Finding a proper balance between classic IT Governance, Risk, and Compliance (GRC) and modern technologies initiatives has been a reasonably difficult process for most large enterprises. The classic enterprise risk policy profiles are often redundant, misaligned, or in some cases outdated.

In this presentation, we are going to discuss two recently published papers that address modern patterns to deal with the imbalance. The first paper was introduced in September of 2019 called “DevOps Automated Governance Reference Architecture”. This paper discusses a reference architecture for digitally signing policy evidence that is automated in the delivery pipeline in the form of attestations in an attestation data store. The second paper was released in May of 2020 called “Automated Cloud Governance”. This paper is a follow on work from the original paper, including specific evidence opportunities from the major cloud providers to the cloud consumers.

The presenter of this session was chairperson of both of the working group papers and he will discuss an overview and also discuss opportunities these papers can provide. This session should be interesting with anyone working on DevOps, DevSecOps, and or Risk initiatives.

John Willis has worked in the IT management industry for more than 35 years. Currently he is the Senior Director, Global Transformation Office at Red Hat. He was formerly Vice President of DevOps and Digital Practices at SJ Technologies and Director of Ecosystem Development at Docker. Prior to Docker, Willis was the VP of Solutions for Socketplane (sold to Docker) and Enstratius (sold to Dell). Prior to to Socketplane and Enstratius, Willis was the VP of Training and Services at Opscode, where he formalized the training, evangelism, and professional services functions at the firm. Willis also founded Gulf Breeze Software, an award-winning IBM business partner, which specializes in deploying Tivoli technology for the enterprise. Willis has authored six IBM Redbooks on enterprise systems management and was the founder and chief architect at Chain Bridge Systems.

Adam Kruszynski is a co-founder and Business Transformation Lead at Value Transformed. He is a passionate, insightful, and thought provoking change agent. He believes the best way to evolve organizations is by evolving their people. He has 22+ years experience in digital marketing, technology, and data-driven strategy with 14+ of these years leading various digital and Agile transformations. He has a wide and long list of clients including Pepsi, Unilever, Johnson & Johnson, Pfizer, Nissan, Ford, Sun Life Financial, BMO, RBC, CIBC, Cineplex, Telelatino TV, London Drugs, New Balance, and more. He is an entertaining speaker, an award-winning digital pioneer, a digital strategist, a Lean - Agile servant leader, and a life-time serial charity volunteer.

Tracing can be very powerful. It gives the ability to connect the customer experience to the backend services several hops away. This comes down to what information is in your traces. There isn't one standard set of tags to add for EVERY application. It comes down to how traces are used and what matters to your organization. During this webinar we will discuss the need for tracing, dive into the why (and what) you would want to trace via distributed tracing, and delve into the OpenTelemetry specs and architecture on how we can tailor (or tag) our traces. You’ll leave with an understanding of semantic context in OpenTelemetry and how it might help you understand your applications.

Providing technical evangelism for Splunk, Dave works with DevOps and developers to realize the advantages of modern microservice architectures and orchestration in distributed systems, especially for today's fast-moving cycles. He covers topics such as observability, concepts associated with software architectures and practices, open-source software and on creating new technology. A self-described open source geek and standards wonk, you can find his opinions on twitter @dwmcallister and https://medium.com/@dwmcallister.

Software architects have broken their monoliths into event-driven microservice architectures to speed up delivery and improve scalability of the overall system. They also leverage big data analytics to optimize business transactions, end user experience and performance – in real-time!

Yet many organizations don’t reap those benefits because the underlying approach to delivery and operations hasn’t adapted accordingly. Classical monolithic inspired pipelines and operational runbooks don’t scale with the increase of microservices. They also account for up to 90% of lead and remediation time due to lack of standards, automation, and maintenance complexity!

In this session we introduce “Data-driven Continuous Delivery and Operation Automation”! This approach decouples the declaration of processes for delivery and remediation from the tooling. It defines standards around “everything as code” including deployment strategies, testing, quality gate, observability, promotion and remediation definitions. At its core it leverages monitoring & observability for real-time automated data-driven decisions on delivery & operational tasks.

One open source tool which implements this new approach is Keptn. Keptn is built on an event-driven architecture and leverages Google’s SRE practice around SLIs & SLOs for data-driven decisions. Join us, see Keptn in action and get inspired on what the future of DevOps tooling can look like.

Andreas Grabner (@grabnerandi) has 20+ years of experience as a software developer, tester and architect and is an advocate for high-performing cloud scale applications. He is a regular contributor to the DevOps community, a frequent speaker at technology conferences and regularly publishes articles on blog.dynatrace.com. In his spare time you can most likely find him on one of the salsa dancefloors of the world!

In a micro-services world, end-to-end observability and traceability is a hard topic, every team chooses their own technology and their monitoring logging stacks and this causes some obstacles when we try to understand/debug the system. But with modern technologies like service-mesh technologies, we can tackle this problem. In this talk, you will listen to best practices on observability domain by using service-mesh/Istio and some complementary tools.

I graduated from Physics at Istanbul University. I have been developing software since 1998 as a professional. From 2004 to 2008 I worked for Verus Bilisim as a Software Developer and Software Development Team lead. Between 2008 and 2018 I worked for Dogan TV Holding as a Developer, Development Manager and Director of Software Development. In that time period, I managed cnnturk.com, netd.com, kanald.com, d-smart, d-smart go, blutv. Also, we developed Turkey’s most popular CMS and with this CMS we supported Hurriyet, Posta and Fanatik. After 2018 I have started to work for blutv as CTO. Lastly, I decided to work for Delivery Hero as Director of Software Engineering.

Cloud native technologies like Docker, Kubernetes and Istio are taking over the IT infrastructure world. Using microservices architecture for flexibility, independence and agility go hand in glove with this transformation.

In this session we talk about how Yahoo Small Business is using cloud native technologies to serve our microservices based applications on AWS. We go into our Kubernetes and Istio evangelization and adoption journey in this talk.

Sarin is a Principal Site Reliability Engineer and lead for Kubernetes infrastructure/ cluster management team at Yahoo Small Business (YSB). He has been involved in leveraging cloud native technologies to help YSB's engineering team to take full advantage of microservices architecture. He is always on a lookout to see what makes the production infrastructure better and more reliable.

Sarin has been in YSB for 10 years and has been dealing with operations at scale for many more years in his career. He has large scale production engineering experience with e-commerce, web hosting and web email technologies. Prior to YSB, he was an SRE in Yahoo mail helping them with performance, availability, stability, and operability of the product serving millions of customers.

DevOps is about continuity, and for DevOps leaders to lead a successful DevOps team they must have an Infinite Mindset. The five principles to create an Infinite Mindset for a DevOps Leader are to:

Find the JUST Project
Build inside-out
Create trusting teams
Implement Reliable Engineering (SRE)
Lift As you Rise
The above principles will be discussed in detail.

Freddy is a passionate and proven IT executive with more than 15 years’ experience in the IT industry. A renown leadership strategist with an Entrepreneurial spirit. Freddy's leadership has helped create a mark for various technology companies, published by the Sunday-Times, IOL, HTXT, Germany, and currently the Head Of DevOps @ ABSA Pty Ltd. Previously renowned for his Entrepreneurial skills and invited to speak at conferences such as LinuxConf2018 and Google Start-up-Grind as a Managing Director of Open-Technik Pty Ltd a start-up he founded.

During the talk, I’ll run through the different categories of controls, how they are implemented, what the purpose of them is, how to create robust feedback loops for controls.

Peter is passionate about transforming organizations by helping them discover new ways to align around delivering value to their customers. He brings a broad knowledge to strategic execution focusing on how people and processes interact with technology. Presently, Peter spends his time helping organizations accelerate their delivery practices as an expert coach and consultant.